State Farm® Insurance Agent Tom Prunty

"I switched to this office after years of dealing with a different location. What a difference. This office is very hands on and makes sure you get what you need for coverage. Amanda has always been there and answered all my questions or got with the right people to figure out my insurance needs and gets stuff done quickly."

"The whoas of new age car shopping. Found a car I Ioved by the advertisement and price on the ole interwebs. Unfortunately car was 3 hours away from my location. I am a touchy feelly shopper and wanted to see the car in person before making a final decision. Called during my lunch hour. Spoke with Karme. Asked if they would be open during the weekend to add insurance a "potential" car I was thinking of purchasing. She said unfortunately office is not open weekends. I asked if i could add the potential new to me car through the 1800# to state farm directly. She said absolutely!! But...... I will warn you will be on the phone for a hour to a few hours minimum. She heard my sadness. I said well that sucks. Karme then offered a solution to my problem, said we could add a temp policy to the car and if it was not purchased the money paid could be refunded. It would go into effect the Saturday I was going to dealership to look at my new ride. It could be terminated if need be Monday morning with a phone call if "deal" falls through. I asked if there was a penalty if the car was not purchased "fees" ect...... She said absolutely not. She did explain it would take a few days or up to 2 weeks for money to be refunded. I said I understood and let's go ahead and do that incase I wanted to purchase the car and drive it home. I emailed a picture of the advertisement of the car with creditals of the car in question. Karma gave me a quote on the 1 month policy over the phone. Karma then said I would be receiving a email with details of the "temp" policy. Karma turned me over to Meredith. Meredith emailed me a policy with a quote cheaper once all my details were inserted and discounts applied. This whole process took a maximum of 5 minutes on the phone, 2 minutes answering emails. I did end up purchasing my dream car over the weekend. With my excitement I forgot to call and give the results of yes or no to continued insurance service. Meredith emailed and asked what the results were from my weekend adventure....... I excitingly emailed back and said I purchased the car and would like to make the temp policy permanent. She offered me to continue the month to month or 3 month or full policy continuation. I choose the 3 month intervals cause I'm a little strapped for money due to my new purchase. She understood and congratulated me on my new ride. She also saved me a bit more money paying in the 3 month installments. I really couldn't be happier with the services I received and "down to earth " explanations of services that could be offered in my personal situation. Could NOT be happier with the solutions offered and exceptional service I received. Excellent work. I would highly recommend this office to anyone."